Technical Account Manager

Technical Account Manager  

Southend on Sea

Up to £32k basic, plus uncapped commissions and benefits

One to One Personnel are pleased to be working with a Design and Manufacturing company looking to hire a Technical Account Manager with a good understanding and proven achievements of technical sales, this is due to the nature of the goods they design and manufacture.

The Role

The Technical Account Manager is responsible for maintaining and developing their own customer portfolio, through business development with a keen focus on account management.  In order to capitalise on customer relationships, you will follow up leads and be proactive in developing the role and customer base to maximise the potential sales for the growth of the business.

Duties

• Being the primary contact to deal with external orders and enquiries received, by phone and web including logging enquiries, updating, amending, managing entries to reflect current status.
• Providing quotes
• Process orders received
• Liaise with operations and logistics to ensure all orders are delivered on schedule.
• Maintain the customer relationships ensure that the product/services offered are maximised to existing customers and that cross selling is attempted.
• Achieve agreed targets for warm calling from inbound/ sourced leads in order to increase revenue.
• Supporting the Sales Team and being proactive in driving sales forward.

Personal Skills

• Flexible and adaptable to changing priorities/workloads
• Experience of fibre optics product /telecoms sector would be advantageous
• Minimum 3 years sales experience
• Teamwork and collaboration 
• Good IT Skills
• Communication & Organisation skills
• Attention to detail

The package

• This is a full time, perm role based in Southend on Sea
• Hours are Monday to Friday 8.15am – 4.45pm
• Salary up to £32k basic plus uncapped commissions and benefits
• Free onsite parking

If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on 01702 46 44 44 or forward your CV to [email protected].