Marketing Project Coordinator
Department – Marketing and Projects
Theale, Reading
Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and private health sector in the UK. They are currently looking for a Project Coordinator to join their Marketing and Projects team and provide marketing, administration and project assistance based at their head office in Theale, Reading.
To be considered for this role you need to have previous experience in marketing, have strong administration skills and excellent written & oral communication skills. You must also have at least 2 years UK based work experience.
Purpose of the Role
- Provision of marketing, projects and administration assistance within the Marketing and Projects team and to the wider Business Development team
- Achieving goals and objectives and ensuring our records and Customer Relationship Management (CRM) system is maintained and up to date
- Ensures seamless support across the commercial and business development team and wider teams within the organisation
- Provides support to the commercial and business development team ensuring requests from internal and external customers and partners are dealt with in a timely manner
Task list
Marketing & Projects
- Carry out research to source insights and trends, product/solution development and aid content creation for the wider team
- Support the preparation and co-ordination of Marketing events as required
- Support the Marketing team with content creation and copy editing to contribute to the production of content for the internal intranet, website & social media channels
- Assist Marketing projects as required to meet objectives and support the strategic goals and objectives of the team
- To support the production and delivery of content and templates for documentation to be used by all modality areas
- Support with creation of reports with input from Social media channels, website (Google Analytics), SEO/SEM reports and other sources as identified
- To co-ordinate team and project meetings as required by the Marketing & Projects Manager and wider commercial team
- To support Business Development Projects as required such as, product/solution development initiatives, business case creation, research projects, process efficiency projects, modality team specific projects
- Assist Business Development projects as required to meet objectives and support the strategic goals and objectives of the team
- Co-ordinate, document and track progress of open projects, co-ordinating meetings, and supporting project activities as needed
- Maintain action logs for ongoing projects and chase outstanding actions
Administration
- To be the central point of contact for information, through the management of shared mailboxes within the business development team
- System administration of the Customer Relationship Management (CRM) system
- Sales databases/CRM systems administration to ensure data is maintained, and staff using the system are trained and supported, across sales, commercial, technical, operational staff stakeholders
- To support business development team operational activities including coordination of meetings, preparation of agendas, take minutes and chase actions
- To support the Marketing & Projects Manager in the tracking of all business development activities including, but not limited to: new business procurement website communications, business development Opportunity Update and Review updates, CRM updates/reports
- Develop and maintain user guide documentation in line with business requirements and provide regular communications to the team and internal stakeholders
Performance Indicators
- Delivery of tasks and projects on time and to quality in adherence with internal and external customer requirements
- Accuracy of information stored on CRM system
- Uptake of CRM system by staff and internal stakeholders through monitoring of activity and engagement
- Comprehensive internal and external high-quality communications
- All sales documentation and proposals are up to date, meet marketing brand guidelines and delivered on time
- Ensure quality system processes and procedures are followed
- Identification of business development opportunities
Essential Skills
- Excellent team working skills
- Analytical skills
- Excellent written and oral communication
- Excellent self-management skills
- Superior integrity and discretion
- Presentation skills - Desirable
Experience
- Database management experience - Desirable
- Customer Relationship Management (CRM) Database experience - Desirable
- Competence of MS Office suite, incl. Excel - Essential
- Marketing and Co-ordination experience - Desirable
- Experience and ability to work successfully in a multi-disciplinary and often virtual environment - Essential
- Healthcare technology & services industry knowledge - Desirable
Qualifications
- Microsoft Office applications - Desirable
- PRINCE2 - Desirable
- Degree calibre - Desirable
Benefits
- Royal London Pension - 5% employer contribution
- Death in Service Scheme after probation - 4 times salary
- Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)
**Please note: An enhanced DBS check will be required for all successful candidates**
If you feel you have all the skills required for this position, please do not hesitate to contact us at One to One Personnel on 01702 464444 or send your CV to [email protected]
