The Role: IT Assistant
Our successful client is currently looking for someone to join our IT department as an IT Assistant. On-the-job training will be given for company specific software and processes, however, you will be expected to have a good knowledge of most of the points below. This role is perfect for someone who has a good knowledge and understanding of computers and IT and is willing to advance their career.
Responsibilities of the role
- Answering support cases
- Fixing IT related issues (hardware and software)
- Deploying and installing hardware (laptops, docking stations, etc.)
- Liaising with external companies to get things fixed (equipment suppliers, service providers, etc.)
Key Skills
- Able to write and/or understand JavaScript (some of our software is written in this language)
- Experience using spreadsheets and word processing
- Good knowledge of computer hardware (i.e. components, how they work, etc.)
- Experience diagnosing and fixing operating system and software related issues
- Good communication skills (written and verbal)
- Excellent problem solving skills
- Knowledge of networking (DNS, DHCP, switches, AP’s, etc.)
Desired by not required skills
- Experience in a similar role
- Windows Server/Active Directory/etc. knowledge
- CRM/ERP systems experience
- Experience of AWS (specifically, EC2 as well as others)
- Any other coding experience
- Experience with VOIP (external company hosted and managed)
- Knowledge of Android (mobile devices for warehouse processes)
- Smartcard implementation
Experience:
- JavaScript: 1 year (preferred)
The Package
- Monday to Friday 9:00am – 6:00pm (40 hours per week)
- Salary: £24,000 - £30,000 per year depending on experience
- Free Food Friday - enjoy lunch on the company once a month
- Entitled to 20% discount off all company products
- Full training provided
- Diverse group of employees
- Casual dress
- A family-like relationship amongst staff
- We are always looking to innovate our business through technology
- Growing business looking to develop the skills of our staff
- Free hot and cold drinks
- Car parking on site
- All offices air conditioned
- Brand new warehouse and office in Stanford Le Hope - July 2024
