Biomedical Field Service Engineer
North London
Please Note - Only candidates with a minimum of 3 years UK based work experience within Biomedical - service and repair of medical equipment will be considered (Patient Monitoring, Diathermies (electro surgery units), Theatre Tables, Defibrillators, Infusion & Volumetric Devices, Introduction to Anaesthesia equipment).
Purpose of the role
To provide daily repair, preventative maintenance and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship.
Responsibilities
- Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines
- Complete repairs as required on medical equipment as per manufacturer’s guidelines
- Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures
- Travel to various sites as required to perform Corrective and Preventive Maintenance
- Maintain safe working practices within the hospital environment
- Exceed contract KPI’s to ensure customer satisfaction
- Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies
- Maintain spare part stock wherever necessary
- Directly support the Site/Team Leader as needed
- Liaise with 3rd party suppliers for spare part and contract quotations
Key Accountabilities
- Attend customer meetings when required
- Seek opportunities to grow the business
- Review ways to improve productivity and reduce operating expenditure
Performance Indicators
- Exceed contract KPI’s to ensure customer satisfaction
Qualifications
- HNC in Electrical Electronic Engineering or equivalent - Essential
- Qualification in Engineering, electronics or medical technologies such as biomedical engineering
Essential Skills
- Ability to follow complex instructions and processes
- Hold a clean UK Driving License
- Good organisation and communications skills
Essential Experience
- Minimum 3 years Biomedical experience in a service and repair of medical equipment. Patient monitoring, diathermies (electro surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices, Introduction to Anaesthesia equipment
- Have customer service skills and the ability to be confident in customer facing environments
- Field service experience preferable - Desirable
- Must have UK based experience
Mobility requirements
- Role location Must be willing to travel to multiple sites within a specified area
- UK travel Yes (between sites)
- International travel Possible training courses
Benefits
- Royal London Pension - 5% employer contribution
- Death in Service Scheme after probation - 4 times salary
- Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)
A DBS Enhanced Disclosure is required for all applicants.
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on 01702 46 44 44 or forward your CV to [email protected]
